Track Your Order
We know how exciting it is to wait for your JIWALS jewelry to arrive — here's how to check on your order.
📧 Check Your Email or SMS
Once your order is dispatched, you'll automatically receive a shipping confirmation with a tracking link via email and SMS. Click that link anytime to see your order's live status.
📱 Message Us Directly
Don't see a tracking update, or have a question about your order? We're happy to look it up for you.
📞 WhatsApp: 9929003654
✉️ Email: support.jiwals@gmail.com
Please have your order number ready (found in your confirmation email) so we can help you faster.
⏱️ Order Timeline
Orders are typically dispatched within 1–2 business days and delivered within 4–7 business days, depending on your location.
❓ Order Not Moving?
If your tracking hasn't updated in a few days, don't worry — this can sometimes happen with courier partners. Reach out to us and we'll check the status directly with the courier for you.