Terms of service

Welcome to JIWALS. By accessing or purchasing from our website, you agree to the following terms:

  1. Products: We make every effort to display product images, colours and details accurately. Slight variations may occur due to lighting or screen settings.
  2. Orders: All orders are subject to availability and confirmation. JIWALS reserves the right to cancel or refuse an order in case of pricing errors, stock issues or suspected fraudulent activity.
  3. Pricing & Payment: All prices displayed on the website are in INR. Prices may change without prior notice. Orders must be paid in full at checkout.
  4. Shipping: Orders will be shipped to the address provided by the customer. Delivery times may vary depending on the location and courier service.
  5. Returns & Store Credit: Returns are accepted only according to our Return & Refund Policy. Eligible returns will be processed as store credit as specified in that policy.
  6. Product Care: Jewellery should be kept away from water, perfumes, chemicals and excessive moisture to maintain its finish.
  7. Website Use: Customers agree not to misuse, copy, reproduce or interfere with the website, its content, images or branding without written permission.
  8. Changes: JIWALS reserves the right to update these Terms of Service at any time without prior notice.
  9. Contact: For any questions regarding these terms, please contact us through the contact details provided on our website